Company
Services

Assistance

 

Medical Assistance

  • Own service center with skilled specialists having higher medical education.
  • Round-the-clock service! We work even on weekends and holidays without a lunch break.
  • Each physician-coordinator has a fixed list of corporate customers to serve.
  • Medical care is provided centrally, regardless of place of residence or stay of the insured in Ukraine.
  • Cooperation with public and private medical institutions in Ukraine.
  • Involvement of resources of assistance companies as needed.
  • Unified electronic registration system with the possibility of detailed monitoring of each insured event.
  • Modern call-center with full control of all calls to the company in a single system with a virtual PBX.

Smile Assistance International Company protects your interests abroad on behalf of European Insurance Alliance.

Technical Assistance

  • Round-the-clock assistance anywhere in Ukraine.
  • Organization of assistance to call representatives of the Interior Ministry, ambulance etc. to the place of accident.
  • Organization of arrival of emergency commissioners and lawyers at the place of accident.
  • Assistance in gathering the necessary documents.
  • Direct claims settlement.
  • Regular monitoring of current affairs of clients.
  • Interaction with service stations, quality and speed of repairs control.
  • Consultation of lawyers in case of an accident involving a vehicle covered with MCL (24/7).
  • Unified electronic registration system with the possibility of detailed monitoring of each insured event.
  • Additional road assistance: vehicle towing, fuel delivery, engine starting, assistance with tire blowout, organizational and informational assistance etc.