Medical Assistance
- Own service center with skilled specialists having higher medical education.
- Round-the-clock service! We work even on weekends and holidays without a lunch break.
- Each physician-coordinator has a fixed list of corporate customers to serve.
- Medical care is provided centrally, regardless of place of residence or stay of the insured in Ukraine.
- Cooperation with public and private medical institutions in Ukraine.
- Involvement of resources of assistance companies as needed.
- Unified electronic registration system with the possibility of detailed monitoring of each insured event.
- Modern call-center with full control of all calls to the company in a single system with a virtual PBX.
Smile Assistance International Company protects your interests abroad on behalf of European Insurance Alliance.
Technical Assistance
- Round-the-clock assistance anywhere in Ukraine.
- Organization of assistance to call representatives of the Interior Ministry, ambulance etc. to the place of accident.
- Organization of arrival of emergency commissioners and lawyers at the place of accident.
- Assistance in gathering the necessary documents.
- Direct claims settlement.
- Regular monitoring of current affairs of clients.
- Interaction with service stations, quality and speed of repairs control.
- Consultation of lawyers in case of an accident involving a vehicle covered with MCL (24/7).
- Unified electronic registration system with the possibility of detailed monitoring of each insured event.
- Additional road assistance: vehicle towing, fuel delivery, engine starting, assistance with tire blowout, organizational and informational assistance etc.